Why emergency calls sometimes can’t get through
Why emergency calls sometimes can’t get through The Gun Violence Archive reported 45,027 gun-related deaths in the U.S. in 2021. During the shootings in Highland Park, Illinois, and Uvalde, Texas, hundreds of people used their cell phones to reach law enforcement or check on their loved ones all. We’re telecommunications guys, not gun violence […]
Why Are My Company’s Text Messages Not Delivered?
Why Are My Company’s Text Messages Not Delivered? Ensuring Compliance for Enterprise SMS and MMS Messaging: Protecting Your Business from Fines and Deliverability Issues Introduction: SMS and MMS messaging have become essential tools for enterprise communication, marketing, and customer support. Businesses must adhere to strict regulations surrounding text messaging in the United States. Failure to […]
How To Stop Spam Calls And Texts
How to Turn Spam Texts Into Cash: Protect Yourself and Fight Back https://www.youtube.com/watch?v=FeK-kxyqxso Formatted Content with TSG Global Styling 📌 TL;DR Spam texts and calls aren’t just annoying — they’re a violation of your privacy and may entitle you to up to $1,500 per violation under the TCPA. Learn how to report spam effectively, use […]
Understanding the Risks and Regulations of SMS-Texting in Business Communication
Over the past several weeks, a growing number of inquiries have emerged questioning why the SMS space has become so perilous. The primary concern in the USA stems from the potential implications of sending inappropriate messages, even when sent to the right recipient. This could result in federal, and now state, fines as the scope […]
What Is 10DLC Registration
10DLC is a program that allows businesses to send SMS messages to US and Canadian phone numbers. 10DLC, or “10 Digit Long Code”, will enable businesses to empower their customer service teams by providing high-quality messaging services. By registering for 10DLC, businesses can unlock access to essential features such as higher throughput and improved deliverability […]
What is unauthorized porting?
An unauthorized port happens when a telephone number is transferred to a new service provider without the proper permission from the customer. According to the FCC, the new service provider is responsible for ensuring that the customer has authorized the port request per the rules, guidelines, and policies set by the commission. To ensure competition […]
Government Robocall Action Declared a Failure: What’s Next?
And the robocalls keep on coming. The STIR/SHAKEN legislation enacted last year that was supposed to save Americans from a pandemic of obnoxious robocalls has officially been declared a failure. Apparently, giving the government mandate a catchy name that evokes images of a spy and his martini wasn’t enough to keep rogue telemarketers and tricksters at […]
Intrado, TSG Global and WMC Global Form Strategic Initiative
Telecom Leaders Pioneer Blockchain Identity Solution to Address Major Telecom Issues Boston, MA, Oct. 19, 2021 – Intrado, TSG Global, and WMC Global have formed a strategic initiative to address key identity, privacy and security issues in enterprise communications using blockchain or distributed ledger technology (DLT). The goal of the initiative is to enable enterprises […]
TSG Global CEO to Speak on the Intersection of Blockchain, Identity and Telephone Numbers at CFCA
This press release was originally distributed by ReleaseWire Holbrook, MA — (ReleaseWire) — 10/14/2021 — Noah Rafalko, CEO of TSG Global, Inc., will present a virtual webinar called “Demystifying the Intersection of Blockchain, Identity and Telephone Numbers” on Oct. 20, 11:00 am – 12:00 pm EDT. The free event is sponsored by the Communications Fraud Control Association […]
TSG Global Named a Finalist for Best of Enterprise Connect
Boston, MA, Sept. 1, 2021 – TSG Global, Inc. has been named a finalist in the overall Best of Enterprise Connect 2021, which is holding its annual conference Sept. 27-29 in Orlando. Past winners include Microsoft Teams and other major players that are recognized for excellence and innovation in enterprise communications. TSG Global unbundles the complex […]