Messaging

Every lane of business texting. One carrier.

10DLC, toll-free, and short code SMS/MMS on our own network — registered, screened, and delivered without a middleman. RCS available for approved brands on request.

Talk to an expert See the rate card →

What it is: Application-to-person text messaging — SMS and MMS — sent from local 10DLC numbers, toll-free numbers, or a dedicated short code, over TSG's carrier network.
Who it's for: Any U.S. business or software platform sending notifications, reminders, alerts, OTPs, or two-way conversations at scale — especially regulated senders.
What it costs: 10DLC SMS $0.004 out / $0.002 in, toll-free SMS $0.006, MMS $0.02 — plus carrier pass-through at cost. Full rate card; short codes quoted per program.

10DLC SMS & MMS

The default lane for U.S. business texting.

10-digit long code means sending from an ordinary local number that's been registered to your brand and campaign. It's what most programs should be on: familiar numbers, two-way replies, and the throughput carriers grant to registered senders. We file the registration as your CSP and keep it current.

SMS

160 GSM-7 characters per part (70 for Unicode); longer messages are split and billed per part — we show you how your templates segment before you send.

MMS

Up to 2,000 characters plus images, one-way or conversational. Same registration, same network.

Two-way & keywords

Replies, STOP/HELP handling, and keyword routing built in; opt-outs are enforced at send time by Text Protect®.

Delivery you can see

Per-message status and carrier feedback in the API and portal — observable down to the individual message.

10DLC · SMS $0.004 out · $0.002 in · MMS $0.02 · + carrier fee at cost · registration filed by us

Toll-free messaging

One number for calls and texts, verified once.

Toll-free texting suits programs that want a single national number customers already recognize, with a lighter verification process than 10DLC campaign vetting. We handle the verification and the number is text- and voice-enabled together.

Verification handled

Toll-free numbers must be verified before high-volume texting; we prepare and submit it.

Voice + text on one number

Pair it with toll-free voice so the number on your letterhead does both.

Flat, simple rates

SMS $0.006 in or out, MMS $0.02 — no separate campaign fees.

Toll-free · SMS $0.006 · MMS $0.02 · number $0.50/mo · verification by us

Short codes

For the programs that need a five-digit front door.

Short codes carry the highest throughput and the strongest brand recognition, at the cost of a lease and a longer carrier approval. They make sense for very high volume or marketing programs where the code itself is the brand. We manage the lease, the carrier provisioning, and the compliance.

Dedicated or vanity

Random or chosen codes, leased per program; we run the application and carrier onboarding.

Throughput

Built for bursts — alerts, promotions, and votes that land in seconds, not queues.

Priced per program

Lease and per-message rates are quoted for your volume rather than published — ask for the numbers.

Short code · quoted per program · we manage the lease and provisioning

RCS

Rich messaging, when your program is ready for it.

RCS Business Messaging adds branding, verified-sender badges, rich cards, and suggested replies to the conversation. Availability depends on carrier and handset support and on brand approval. We onboard approved brands through our carrier connections — tell us what you're sending and we'll say honestly whether RCS, SMS, or both is the right lane today.

Verified sender

Your name and logo on the thread, not a bare number.

Rich cards & replies

Images, carousels, and tap-to-reply — with SMS fallback for handsets that can't.

On request

RCS is provisioned per brand rather than self-serve; we scope it with you.

RCS Business Messaging · per-brand onboarding · SMS fallback

FAQ

Questions we answer every week.

What's the difference between 10DLC, toll-free, and short code?

10DLC sends from a registered local number and suits most programs; toll-free uses one national number with a simpler verification; short codes are leased five- or six-digit numbers for the highest volume and brand recognition. The honest comparison.

How is a message billed?

Per part: 160 GSM-7 characters (70 Unicode) per SMS part; MMS is billed per message up to 2,000 characters. Carrier surcharges are passed through at cost and itemized on your invoice. Rate card.

Do you handle registration?

Yes. We're a registered CSP with The Campaign Registry and file, defend, and maintain your 10DLC brand and campaign; toll-free verification and short code applications too. How registration works.

Can I send MMS on toll-free and 10DLC?

Yes — MMS is $0.02 on both lanes, up to 2,000 characters plus media.

Do you offer RCS?

For approved brands, through our carrier connections, scoped per program — not as a self-serve product today. Talk to us and we'll tell you whether your program qualifies.